/* ===================== ASISTENTE / AGENTE DJK ===================== */
.agent{position:fixed;bottom:26px;right:26px;z-index:95;font-family:'Inter',system-ui,sans-serif}

/* Botón flotante */
.agent-fab{position:relative;width:62px;height:62px;border-radius:50%;border:none;cursor:pointer;
  background:linear-gradient(135deg,#2563eb,#22d3ee);color:#fff;font-size:1.5rem;display:grid;place-items:center;
  box-shadow:0 16px 40px -8px rgba(37,99,235,.7), 0 0 0 0 rgba(34,211,238,.5);transition:transform .25s,box-shadow .25s}
.agent-fab:hover{transform:scale(1.07);box-shadow:0 20px 50px -8px rgba(34,211,238,.85)}
.agent-fab .pulse{position:absolute;inset:0;border-radius:50%;animation:agentPulse 2.4s infinite}
@keyframes agentPulse{0%{box-shadow:0 0 0 0 rgba(34,211,238,.45)}70%{box-shadow:0 0 0 16px rgba(34,211,238,0)}100%{box-shadow:0 0 0 0 rgba(34,211,238,0)}}
.agent-badge{position:absolute;top:-3px;right:-3px;width:18px;height:18px;border-radius:50%;background:#22c55e;border:2.5px solid #fff}
.agent.open .agent-fab{transform:rotate(90deg) scale(.9)}

/* Panel de chat */
.agent-panel{position:absolute;bottom:78px;right:0;width:min(380px,calc(100vw - 40px));height:min(560px,72vh);
  background:#0b1226;border:1px solid rgba(125,211,252,.25);border-radius:22px;overflow:hidden;display:flex;flex-direction:column;
  box-shadow:0 40px 90px -30px rgba(0,0,0,.7), 0 0 60px -20px rgba(34,211,238,.4);
  transform:translateY(20px) scale(.96);opacity:0;pointer-events:none;visibility:hidden;transform-origin:bottom right;transition:.28s cubic-bezier(.22,.61,.36,1)}
.agent.open .agent-panel{transform:none;opacity:1;pointer-events:auto;visibility:visible}

/* Cabecera */
.agent-head{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;
  background:linear-gradient(135deg,#1e3a8a,#0e7490);position:relative;overflow:hidden}
.agent-head::after{content:"";position:absolute;inset:0;background:radial-gradient(60% 120% at 80% 0,rgba(34,211,238,.4),transparent 60%)}
.agent-id{display:flex;align-items:center;gap:12px;position:relative;z-index:1}
.agent-avatar{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;font-size:1.1rem;color:#0b1226;
  background:linear-gradient(135deg,#7dd3fc,#22d3ee);box-shadow:0 0 18px rgba(34,211,238,.6)}
.agent-id strong{display:block;color:#fff;font-family:'Poppins',sans-serif;font-size:1rem;letter-spacing:.01em}
.agent-id small{color:#bae6fd;font-size:.74rem;display:flex;align-items:center;gap:6px}
.agent-id small::before{content:"";width:7px;height:7px;border-radius:50%;background:#22c55e;box-shadow:0 0 8px #22c55e}
.agent-close{background:rgba(255,255,255,.15);border:none;color:#fff;width:34px;height:34px;border-radius:50%;cursor:pointer;font-size:.9rem;position:relative;z-index:1;transition:.2s}
.agent-close:hover{background:rgba(255,255,255,.3)}

/* Cuerpo / mensajes */
.agent-body{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:12px;
  background:radial-gradient(120% 60% at 50% 0,rgba(37,99,235,.12),transparent 60%),#0b1226}
.agent-body::-webkit-scrollbar{width:7px}
.agent-body::-webkit-scrollbar-thumb{background:rgba(125,211,252,.3);border-radius:6px}
.msg{max-width:84%;padding:11px 15px;border-radius:16px;font-size:.92rem;line-height:1.5;animation:msgIn .3s ease both;white-space:pre-wrap}
@keyframes msgIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.msg.bot{align-self:flex-start;background:#152044;color:#e6eefc;border:1px solid rgba(125,211,252,.14);border-bottom-left-radius:5px}
.msg.user{align-self:flex-end;background:linear-gradient(135deg,#2563eb,#22d3ee);color:#fff;border-bottom-right-radius:5px}
.msg a{color:#7dd3fc;text-decoration:underline}
.msg.bot.typing{display:flex;gap:5px;align-items:center;padding:14px 16px}
.msg.typing span{width:7px;height:7px;border-radius:50%;background:#7dd3fc;animation:blink 1.2s infinite}
.msg.typing span:nth-child(2){animation-delay:.2s}.msg.typing span:nth-child(3){animation-delay:.4s}
@keyframes blink{0%,60%,100%{opacity:.25;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}

/* Respuestas rápidas */
.agent-quick{display:flex;flex-wrap:wrap;gap:8px;padding:0 16px 10px;background:#0b1226}
.agent-quick button{background:rgba(125,211,252,.1);border:1px solid rgba(125,211,252,.3);color:#bae6fd;
  font-size:.8rem;padding:7px 13px;border-radius:999px;cursor:pointer;transition:.2s;font-family:inherit}
.agent-quick button:hover{background:rgba(34,211,238,.25);color:#fff}

/* Entrada */
.agent-input{display:flex;gap:8px;padding:12px 14px;background:#0d1530;border-top:1px solid rgba(125,211,252,.14)}
.agent-input input{flex:1;background:#152044;border:1px solid rgba(125,211,252,.18);border-radius:999px;
  padding:11px 16px;color:#fff;font-size:.9rem;font-family:inherit;outline:none;transition:.2s}
.agent-input input:focus{border-color:#22d3ee;box-shadow:0 0 0 3px rgba(34,211,238,.15)}
.agent-input input::placeholder{color:#7a8bb0}
.agent-input button{width:42px;height:42px;flex:none;border-radius:50%;border:none;cursor:pointer;color:#fff;font-size:.95rem;
  background:linear-gradient(135deg,#2563eb,#22d3ee);display:grid;place-items:center;transition:.2s}
.agent-input button:hover{transform:scale(1.08)}
.agent-input button:disabled{opacity:.5;cursor:default;transform:none}

.agent-foot{text-align:center;font-size:.68rem;color:#5b6c92;padding:0 0 8px;background:#0d1530}

@media(max-width:480px){
  .agent{bottom:18px;right:18px}
  .agent-panel{height:74vh}
}